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Customer Service and Contact Information

Account Access
Pay Your Bill

If you have a Visa®, Cash on Demand® or CrediAcceso® account from Wells Fargo Financial Cards, you can access online anytime to get balance and payment details, available credit and credit limit information, transaction history and more. You can also

24 Hour Customer Service 1-800-247-9215
Please use our automated customer self-service menu options 24 hours a day for:

  • Account information
  • Payment options
  • Review transactions
  • To report a lost or stolen credit card

Online Account Access

Access your Wells Fargo Financial Cards account 24 hours a day and view your detailed account information below.


  • Balances
  • Available credit
  • Current payments & due dates
  • Amount & date of payments
  • Date of most recent statement
  • Current transactions
  • Previous statements

Online Payments

Make your Wells Fargo Financial Cards account payment online and you will be able to do the following:


  • Schedule payments
  • Cancel payments
  • View a 12-month payment history

To Speak with a representative:


Customer Service
1-800-247-9215

Telecommunications Relay Services calls accepted


Spanish Customer Service
1-800-851-7524

For Written Correspondence:


Wells Fargo Financial Cards
PO Box 5943
Sioux Falls, SD 57117-5943


To Make a Payment:
Wells Fargo Card Services
P.O. Box 71118
Charlotte, NC 28272-1118


This address is provided for your convenience. Please refer to your payment coupon and send all future payments to the address shown. 
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