
Credit Card FAQs
Can I pay my Wells Fargo Financial Cards account online?
As of January 31, 2025, access to pay your bill online was discontinued and payments are no longer accepted online.
If you continue to have a balance on your closed account, you can make payments using the coupon provided in your monthly billing statement, by visiting a branch, or by calling credit card customer service at 1-800-247-9215 to make a payment by phone.
If you need assistance with alternative payment options, please call us at 1-800-247-9215.
What is the Automatic Payment Plan?
Our Automatic Payment Plan automatically deducts the minimum payment shown on your statement. The payment will be deducted from your designated checking or savings account and be credited to your account on the due date shown on your monthly statement. Call our Customer Service Department toll-free at 1-800-247-9215 to enroll.
What hours are you available?
Our Customer Service Department is available 24 hours a day, 7 days a week. Call us toll-free at 1-800-247-9215.