Contact Us
Print this pageContact one of the Customer Service numbers below for questions about your current account or statement.
Real Estate Loan Accounts
More helpful information
Auto Loan Accounts
1-800-559-3557
Personal Loan Accounts
1-877-597-8609
Monday – Friday: 8:30 am – 5 pm CST
More helpful information
Credit Card Accounts
(MasterCard®, Visa®, Cash on Demand®)
1-877-906-6055
Monday – Friday: 7 am – 10 pm CST
Saturday: 8 am – 5 pm CST
Sunday: 9 am – 5 pm CST
More helpful information
Retail Store Credit Cards
(Credit cards used at a specific retailer with a retailer logo on the card)
1-877-805-7744
Monday – Friday: 8 am – 6 pm CST
More helpful information
Find a Store Near You
Store locator
Bill Payment Options
Find the most convenient option for making your Wells Fargo Financial payment.
General Mail:
Wells Fargo Financial, Inc.
Customer Service F4008–080
800 Walnut
Des Moines, IA 50309 USA
- Apply by Phone
Loans For Homeowners - Call: 1-800-945-8934
- Mon – Thurs: 7am – 9pm CST
- Friday: 7am – 7pm CST
- Saturday: 9am – 1pm CST
- Auto Loan Application
- Call: 1-866-452-3413
- Mon – Thurs: 7 am – 9 pm CST
- Friday: 7 am – 7 pm CST
- Saturday: 9 am – 1 pm CST
Online Self–Service
Pay Your Bill Online
Personal Loans
Real Estate Secured Loans
Credit Cards
Auto Loans
Credit Card Account Access
View Your Credit Card Account
Auto Loan Account Access
View Your Auto Account Online
- Apply Online
Loans for Homeowners: - Apply For A Mortgage Refinance Loan
- Lower your current monthly payments!
- Apply For A Debt Consolidation Loan
- Consolidate debt and lower your current monthly payments.
- Apply for Auto Loans:
- Auto Refinance
- Keep your car, lower your payment.
- Private Party Auto Purchase
- Get pre-approved to buy a used car.
How do I?
There are several bill payment options available for your Wells Fargo Financial account. Online bill pay is a convenient, free service for most types of accounts. Learn more about your bill payment options.
If you've fallen behind on your mortgage payments, you might feel like your situation is hopeless. But you probably have more control over your homeownership future than you think. The best way to overcome your mortgage payment challenges is to communicate with Wells Fargo Financial. Our number 1 goal is to keep you and your family in your home and we want you to know that we are always here to help. Learn more about your repayment options.
If you would like to dispute an item on your credit report that was reported by Wells Fargo Financial, please fax us a copy of the specific item on your credit report, along with a letter explaining your dispute to 1-800-231-5089 or mail it to Credit Bureau Dispute, 800 Walnut Street, Des Moines, IA, 50309, and we will investigate it.
You may provide your solicitation preferences by writing to Wells Fargo, PO Box 5277, Sioux Falls, SD, 57117 or calling 1-888-528-8460.
Please contact the appropriate customer service team for your account at one of the following numbers:
Real Estate Secured Loans
1-877-597-8609
Monday – Friday, 9 am – 5 pm CST
Auto Loans
1-800-559-3557
Monday – Friday, 7 a.m. – 7 p.m. CST
Saturday, 7 a.m. – 5 p.m. CST
Personal Loans
1-877-597-8609
Monday – Friday, 9 a.m. – 5 p.m. CST
Credit Cards
1-877-906-6055
Monday – Friday: 7 a.m. – 10 p.m. CST
Saturday: 8 a.m. – 5 p.m. CST
Sunday: 9 a.m. – 5 p.m. CST
Retail Credit Cards
1-800-459-8451
Monday – Friday: 8 a.m. – 6 p.m. CST
Wells Fargo Financial National Bank is a leader in the consumer credit financing industry and can help increase your sales and profitability, create customer loyalty, and minimize your operating costs with one of our flexible credit card programs. For more information, please contact Wells Fargo Financial National Bank
Career information and opportunities are available online. Learn more