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Contact Us

Contact one of the Customer Service numbers below for questions about your current account or statement.

Real Estate Loan Accounts
More helpful information

Auto Loan Accounts
1-800-559-3557
Monday – Friday: 8 am – 6 pm Pacific Time
Monday – Friday: 8 am – 7 pm Mountain/Central/Eastern Time
Saturday: 8 am – 12 pm All Time Zones

Installment/Personal Loan Accounts
1-877-597-8609
Monday – Friday: 8:30 am – 5 pm CST

Cash on Demand® Accounts
1-877-906-6055
Monday – Friday: 7 am – 10 pm CST
Saturday: 8 am – 5 pm CST
Sunday: 9 am – 5 pm CST
More helpful information

Credit Card Accounts
(MasterCard®, Visa®, Cash on Demand®)
1-877-906-6055
Monday – Friday: 7 am – 10 pm CST
Saturday: 8 am – 5 pm CST
Sunday: 9 am – 5 pm CST
More helpful information

Retail Store Credit Cards
(Credit cards used at a specific retailer with a retailer logo on the card)
1-877-805-7744
Monday – Friday: 8 am – 6 pm CST
More helpful information

Find a Store Near You
Store locator

Bill Payment Options
Find the most convenient option for making your Wells Fargo Financial payment.

General Mail:
Wells Fargo Financial, Inc.
Customer Service F4008–080
800 Walnut
Des Moines, IA 50309 USA

Apply by Phone
Loans For Homeowners
Call: 1-800-945-8934
Mon – Thurs: 7am – 9pm CST
Friday: 7am – 7pm CST
Saturday: 9am – 1pm CST

Auto Loan Application
Call: 1-866-452-3413
Mon – Thurs: 7 am – 9 pm CST
Friday: 7 am – 7 pm CST
Saturday: 9 am – 1 pm CST

Consumer Products

Find a Store Near You
Store locator

Bill Payment Options
Find the most convenient option for making your Wells Fargo Financial payment.

General Mail:
Wells Fargo Financial, Inc.
Customer Service F4008–080
800 Walnut
Des Moines, IA 50309 USA

Apply by Phone
Loans For Homeowners
Call: 1-800-945-8934
Mon – Thurs: 7am – 9pm CST
Friday: 7am – 7pm CST
Saturday: 9am – 1pm CST

Auto Loan Application
Call: 1-866-452-3413
Mon – Thurs: 7 am – 9 pm CST
Friday: 7 am – 7 pm CST
Saturday: 9 am – 1 pm CST

Equal Housing Lender