Customer Service and Contact Information
24 Hour Customer Service Customer Service Number1-800-247-9215
Online Payments
As of January 31, 2025, access to pay your bill online was discontinued and payments are no longer accepted online.
If you continue to have a balance on your closed account, you can make payments using the coupon provided in your monthly billing statement, by visiting a branch, or by calling credit card customer service at 1-800-247-9215 to make a payment by phone.
If you need assistance with alternative payment options, please call us at 1-800-247-9215.
To Speak with a representative:
Customer Service
Customer
Service Number1-800-247-9215
Telecommunications Relay Services calls accepted
For Written Correspondence:
Wells Fargo Financial Cards
P.O. Box 10347
Des Moines, IA 50306
To Make a Payment:
Wells Fargo Card
Services
P.O. Box 71118
Charlotte, NC
28272-1118
This address is provided for your convenience. Please refer to your payment coupon and send all future payments to the address shown.
