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Important Announcement

February 1, 2013, National Bank of Canada purchased and became the owner of all active Wells Fargo Financial Corporation Canada Real Estate accounts. Customers whose accounts were purchased by National Bank of Canada will be notified by mail of this change.

If you have received a notification letter, please direct inquiries to National Bank of Canada at 1-855-892-5399, Monday to Friday 9:00 a.m. to 8:00 p.m. EST.

August 31, 2012, Affirm Acquisitions LP purchased and became the owner of all remaining Wells Fargo Financial Retail Services Company Canada credit card accounts. Customers whose accounts were purchased by Affirm Acquisitions LP will be notified by mail of this change.

If you have received a notification letter, please direct inquiries to Affirm Financial Services customer service group toll free at 1-800-259-1167.

May 1, 2012, Aeox Acquisitions Ltd purchased and became the owner of some Wells Fargo Financial Corporation Canada Retail Sales Finance accounts. Customers, whose accounts were purchased by Aeox Acquisitions Ltd, will be receiving a letter in the upcoming days notifying them of this change.

If you received a notification, please direct inquiries to Aeox Acquisitions Ltd's customer service group toll free at 1-800-259-1167.

March 1, 2012, Wells Fargo Financial Corporation Canada has sold all of its remaining Canadian Consumer Loan Portfolio, that is, all non-mortgage loans, to DBGS Anthem LP. SST Financial Services will assume all servicing activities for the sold accounts, on behalf of DBGS Anthem LP. Wells Fargo Financial Corporation Canada will continue to service our existing Mortgage Portfolio.

All affected customers will receive a written notification from SST Financial Services, Inc. the week of March 1, 2012, notifying them of this change. If you received a notification, please direct inquiries to SST Financial Services customer service group toll free at 1-888-201-7617.

October 1, 2011, Wells Fargo Financial Canada Corporation has sold all of their remaining Canadian Auto Portfolio. Carfinco, Inc., a Canadian Based financial services company , has assumed all servicing activities for the sold Auto Loan accounts. Please direct inquiries to Carfinco, Inc., customer service group at 1-855-227-9195

June 9, 2010, Wells Fargo Financial Corporation Canada discontinued sales of new customer loans, and closed Wells Fargo Financial store locations across Canada. We have shifted our focus to servicing existing real estate, auto, and consumer loan accounts. There will be no change to our customers' existing account terms and conditions.


Frequently Asked Questions

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Wells Fargo Financial Corporation Canada continuously reviews its operations and makes changes accordingly. In response to recent analysis of our operations, we have made the decision to stop originating consumer loan products in Canada.



Wells Fargo Financial Corporation Canada will notify you in writing of any changes that may affect you. The new servicing company will also be sending you a detailed letter that will provide you with additional servicing information.

Please note that for the safety and security of our customers and staff, cash payments are not accepted.

 
Wells Fargo Financial Corporation Canada operates in Quebec as Société financière Wells Fargo Canada

Wells Fargo Financial Corporation Canada is associated with Wells Fargo & Company, a company that is not regulated in Canada as a financial institution, a bank holding company or an insurance holding company.

TM, Trademark Wells Fargo Financial Corporation Canada. Ontario Brokerage License Number: 10239