| Succeed With Premier
Service And Personalized Support
At Wells Fargo Financial Retail Services,
we take great pride in providing a level of service that is second
to none. From getting your financing program started to finding
new ways to increase your charge volume, you can count on our
staff of dedicated team members to provide the top-notch service
your business needs for success today and in the future.
You Can Depend On Wells Fargo Financial
Retail Services For:
Relationship
Management and Sales Support
When you team with Wells Fargo Financial Retail Services, a dedicated
account manager will be assigned to your business. You will quickly
discover their experience and creativity is invaluable in helping
you develop new ways to improve profit margins and increase credit
card volume.
Quality Sales
Training
Our knowledgeable staff will work with you and your employees—both
on-site and over the phone—to ensure a smooth, seamless
program rollout through a variety of easy-to-read training materials
and simple sales tools.
Individualized
Client Support
If you have a question or concern about your program, the application
approval process, or you simply want to request additional sales
and marketing materials, you can count on a highly trained Wells
Fargo Financial Retail Services team member to help.
Dedicated Customer Service
Each of our customer service representatives undergoes extensive
training to get to know your industry and credit financing program
inside and out. Whether your customers need help understanding
their billing statement or would like to request a higher credit
limit, dependable assistance is available.
In addition, we maintain a staff of bilingual
representatives for added customer convenience.
Credit Fraud
Prevention
Credit fraud is one of the fastest growing white-collar crimes
in the nation—projected to affect over 10 million Americans.
When you team with Wells Fargo Financial Retail Services, our
internal staff of trained fraud and security specialists will
work with you to investigate and confirm fraudulent activity.
In addition, we routinely provide valuable
resources dedicated to helping you and your customers reduce the
risk of becoming victims of identity theft and credit fraud. Resources
include identity theft brochures, a quarterly online fraud newsletter,
and more.
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