Make payments from your computer to any account you have with Wells Fargo Financial Cards. If you have an account with another Wells Fargo line of business, such as Wells Fargo Home Mortgage, please contact their customer service department for assistance.
No, this website provides payment services only. Before scheduling a payment, you will need to refer to your paper statement for balance and payment due information.
Yes! There are no fees charged for this service by Wells Fargo Financial Cards. However, fees may be assessed and billed separately by your funding provider and online service provider. Please contact those providers directly for more information.
No. This service requires a U.S. grade browser, which is not allowed to be exported from the U.S.
You can contact us and speak with one of our Customer Service Representatives.
When the site is unavailable, an error page automatically appears. Try again later or contact us.
After 15 minutes of inactivity you will be prompted to sign on again. This is for your security.
This application is hosted within a secure firewall environment and is only accessible by establishing and inputting a User ID and Password.
A borrower or co-borrower can individually enroll for payments online under the borrower's name. Individuals that enroll need to select their own password.
Our Update Your Profile screen allows you to change your email address and password for online payment reasons only. Other personal information changes such as name or address should be made by contacting our Customer Service at Customer Service.
Yes. You will receive an email notification when:
- you enroll
- your payment is submitted for processing
- you cancel a payment
- you forget your User ID or password and answer your security question
- you are locked out for entering your User ID and password incorrectly too many times
- your financial institution returns your payment to us for any reason (such as insufficient funds, wrong account number, etc.)
Check your email address on the Update Your Profile page. If the email address is listed correctly, ensure your internet service provider's spam blocking software allows you to receive email and ensure that Wells Fargo Financial Cards is listed as a trusted sender.
When there is no onscreen activity for 15 minutes, your session is reset for your security. If you have not completed your enrollment or payment information, you must sign on again and re-enter it. You will receive an email confirmation that you have successfully completed enrollment. Payments that have been successfully scheduled will be displayed on the Payment Confirmation page along with a Payment Tracking Number.
Payment cutoff times: The daily payment cutoff time is midnight (12:00 AM) Pacific time. Payments will be processed Monday through Friday up until 1:00 PM Pacific time, not including federal holidays. Any payment made after 1:00 PM Pacific time will be processed the following business day and will be applied as of the date you scheduled. Any payment in the "scheduled" status may be modified or cancelled.
You may get this message when attempting to enroll for Wells Fargo Financial Cards online payments because your web browser is set to block cookies. Cookies are stored on your hard drive and contain pieces of information that enables you to sign in to a web site like ours. You will not be able to access this site unless you change your security settings to allow cookies.
Online Troubleshooting
You must supply the following:
- your name as it appears on your billing statement
- your account number
- last four digits of the primary account holder's social security number
- valid email address
In addition, you will be asked to create a User ID, a password, and a security questions and answers at the time of enrollment. (If you have online account access with Wells Fargo Financial Cards, this will be a separate User ID and password.)
The enrollment verification process is effective immediately. You will have the ability to initiate a payment during the same online session.
Your User ID and password are created when you enroll. When you select your User ID, you must remember it exactly (it is case sensitive). Your password must be between 8 and 32 characters and contain at least 3 of 4 types: upper case letter (A-Z), lower case letter (a-z), number (0-9) and special character(#,@,%,etc).
Simply select a different User ID that is unique to you.
Just select the "Forgot Your Password" link on the Sign On page and follow the directions provided. You will be prompted to enter your user ID/username and complete the secure validation process. Once you complete secure validation, you will create a new password. Note: You can only change your password once every 24 hours.
For security purposes, passwords are valid for a limited time. In the days before your password expires, you will see a prompt to change your password on the Sign On page.
If you are unable to complete the process, please Contact Us.
No, you can use the same User ID and password. After logging in, select Add Account to Profile from the left-hand navigation bar and complete the necessary account information.
Your personal checking or savings account(s) can be used for funding your online payments. You will need to provide your bank ABA routing number and your checking or savings account number.
Go to the Manage Payment Methods page and click on Modify. Then enter the correct account number in the appropriate box.
Yes. You can add additional checking or savings accounts during or after your initial enrollment. Go to the Manage Payment Methods page and add an additional checking or savings account.
Payments are posted on the day you schedule. Payment cutoff times: The daily scheduled payment cutoff time is midnight (12:00 AM) Pacific time. Payments will be processed Monday through Friday up until 1:00 PM Pacific time, not including federal holidays. Any payment made after 1:00 PM Pacific time will be processed the following business day and will be applied as of the date you scheduled. Any payment in the "scheduled" status may be modified or cancelled.
We do not process payments on weekends or federal holidays. Money is withdrawn from your checking or savings account on the same day, or thereafter, depending upon the day and time your payment is processed.
When looking at the View Past Payments page, your payment(s) will have a status of Scheduled, Sent, or Cancelled. When your payment is Scheduled, a date for payment has been set up in the system. You can cancel a Scheduled payment using the link provided. Payments with a Sent status cannot be cancelled.
All online payments are displayed on the View Past Payments page. You can use this information as proof of payment. You will also receive an email confirming your payment has been processed. However, payments made by mail, phone, or other web sites or payment services are not listed on the Past Payments screen.
If you do not have sufficient funds when your payment is scheduled to post, your bank may return the electronic payment and we will reverse it from your account. You will be subject to any return check fee provisions that apply to your account as disclosed in your account agreement.
You are able to make a payment after the due date; however you will be subject to any late charge provisions that apply to your account as disclosed in your account agreement. Payment cutoff times: The daily payment cutoff time is midnight (12:00 AM) Pacific time. Payments will be processed Monday through Friday up until 1:00 PM Pacific time, not including federal holidays. Any payment made after 1:00 PM Pacific time will be processed the following business day and will be applied as of the date you scheduled. Any payment in the "scheduled" status may be modified or cancelled. We do not process payments on weekends or federal holidays.
Yes. This information is available from the time you enroll and is viewable on your View Past Payments page. Up to 6 months of history will be available for viewing. However, payments made by mail, phone, or other web sites or payment services are not listed on the Past Payments screen.
You can only see payment history for payments that you have made through this online payment web site. If you have used another method of making a payment to your account (payments by mail, phone, or other websites or payment services) it will not be reflected on this web site.
No. We currently do not offer automatic recurring online payments. However, you can schedule future payments up to 180 days in advance. The payment will post on the day it's scheduled. Or feel free to contact customer service to get more information on other payment options.
Yes, as long as the payment is still showing as Scheduled. From the Make a Payment screen, select View/Modify Future Payments in the left-hand navigation bar. Locate the pending payment in the Past Payments page. Click on Modify or Cancel and complete the necessary information.
Yes. If it is more convenient for you to send a check you can do so. However, payments made by mail, phone, or other web sites or payment services are not listed on the Past Payments screen.
