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Wells Fargo Financial Realignment Questions

For more than 100 years, Wells Fargo Financial has provided millions of customers with lending solutions through its network of consumer finance stores. With the Wachovia merger in place, we have closed our Wells Fargo Financial stores effective September 10, 2010. Our customers continue to have access to more than 6,300 retail banking stores and 2,200 home mortgage stores nationwide.

Wells Fargo Financial's remaining business lines have been realigned with other Wells Fargo business units. Most of the consumer lending products we previously offered remain available through Wells Fargo's community banking and home mortgage stores as well as our network of phone banks and wellsfargo.com.

What has Wells Fargo Financial announced?
On July 7, 2010 we announced that Wells Fargo Financial's U.S. network of 638 financial stores will close – those stores were closed to customers effective September 10, 2010. Since then, its remaining business lines have been realigned with business units elsewhere within Wells Fargo. Consumer lending products previously offered by Wells Fargo Financial will be available through Wells Fargo's community banking and home mortgage stores, phone banks and . The restructuring will not impact the number of stores in our industry-leading network of community banking or home mortgage stores.
Why did these changes at Wells Fargo Financial occur?
With the Wachovia merger in place, Wells Fargo now offers its customers access to approximately 6,300 community banking stores from coast to coast, along with 2,200 Wells Fargo Home Mortgage stores across the country.
How are Wells Fargo Financial's customers impacted?
Wells Fargo's goal is to manage through this transition with as little disruption to customer service as possible.

Wells Fargo Financial customers with existing loans will continue to be serviced by other Wells Fargo businesses. Wells Fargo Financial customers with questions about their loans can call the customer service phone number on their statements.