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Customer Service

Pay Your Bill Online

Important notice: Starting May 1, 2014, the servicing of your loan will move to Wells Fargo Home Mortgage. For more information, visit

Bill Payment
Payment Address:
Wells Fargo Financial
PO BOX 660449
Dallas TX 75266-0449

This address is provided for your convenience.
Please refer to your payment coupon and send all future payments to the address shown.

Overnight Payment Address:
Regulus Group Attn: Wells Fargo Financial
1500 Dragon Street Suite A
Dallas, TX 75207

Call Customer Service:
Real Estate Secured Loans: 1-888-684-0748

Credit report questions and disputes
To dispute an item on your credit report that was reported by Wells Fargo Financial, please fax a copy of the specific item on your credit report, along with a letter explaining your dispute to 1-877-401-5414 or mail it to Credit Bureau Dispute, MAC N0008-010, 4143 121st Street, Urbandale, IA 50323, and we will investigate your dispute.

Getting Help for Your Payment Challenges
If you're experiencing unexpected challenges that are making it difficult to keep up with your mortgage payments, and how Wells Fargo Financial can help you avoid foreclosure.

Request a loan payoff
Please contact Customer Service at
Real Estate Secured Loans: 1-888-684-0748

Common fees and costs

Equal Housing Lender