Customer Service
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For questions about your Wells Fargo Financial account, contact Customer Service at 1-800-346-3009. We're available Monday – Friday between the hours of 8:30 a.m. and 5:00 p.m. CST.
Bill Payment
Online: Pay your bill online
Mail: Refer to your statement for your billing address
Call: Customer Service at 1-877-597-8609
Monday – Friday, 8:30 a.m. to 5:00 p.m. CST
Credit report questions and disputes
To dispute an item on your credit report that was reported by Wells Fargo Financial, please fax a copy of the specific item on your credit report, along with a letter explaining your dispute to 1-800-231-5089 or mail it to Credit Bureau Dispute, 800 Walnut Street, Des Moines, IA, 50309, and we will investigate your dispute.
Getting Help for Your Payment Challenges
If you're experiencing unexpected challenges that are making it difficult to keep up with your mortgage payments, learn more about your options and how Wells Fargo Financial can help you avoid foreclosure.
Request a loan payoff
Please contact Customer Service
1-877-597-8609
Monday – Friday, 8:30 a.m. – 5 p.m. CST.
