Payment Challenges
>Alternative Repayment Options
Alternative Repayment Options
"I would like to keep my home"
Repayment plan
How it works:
This option is used when you have experienced a temporary reduction in income or if you have run into legitimate, unexpected expenses. A repayment plan is structured to cure the delinquency over a period of usually no more than six months by paying a full payment each month, plus a partial payment on the delinquent amount each month to bring your loan current at the end of the sixth month. These repayment plans must be made over the phone with a Wells Fargo Financial team member and Wells Fargo Financial MUST agree to terms of any repayment options. If you are unsure if this will be the best long term solution for you, please call 1-877-898-4227 to set up a free counseling session and discuss this with a Wells Fargo Financial team member. Other retention tools are available upon a personal financial review and customer qualifying merits. Other retention tools that may be available, after a financial review of your situation has been completed, include Modifications, Forbearance, or Extensions.
Benefits
- This option brings your account up to date within a specified time-frame.
- With a goal in sight, you can move forward knowing that your home is secured.
IMPORTANT
To help us accelerate your financial review process and identify your repayment options, please print out and complete the
Home Preservation Packet, then fax it back to Wells Fargo Financial at 1-877-455-9956 as soon as possible. Also, please submit our online payment help request form and we will contact you to set up an appointment to discuss your options.
"I can no longer afford or want my home"
Home Sales Specialists Team
How it works
If you have your home currently for sale or are thinking of listing your home with a Realtor, Wells Fargo Financial has a team of Sales Specialists that will work with you and your agent. This option allows you to sell your home and use the proceeds to pay off the mortgage if you are unable to maintain payments, even if the home's market value is less than the total amount owed. Wells Fargo Financial MUST agree to terms of any short sale options. To discuss this option, please call us at 1-800-275-9254.
Benefits
- Avoids the lengthy legal process involved in foreclosure
- Generally less damaging to your credit rating than foreclosure
