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Frequently Asked Questions

Get answers to frequently asked questions about AutoXtra below.

Q. Do I need to have a vehicle loan with your company to purchase an AutoXtra Service Contract?
A. No, you are not required to have an auto loan with Wells Fargo Financial. If the used vehicle you own meets the program criteria, AutoXtra can be purchased separately. However, if you are thinking about purchasing a used vehicle, a Wells Fargo Financial representative at a store near you would be happy to explain our various financing options.

Q. Is there a book or a brochure describing what parts are covered?
A. Yes, a brochure is available with more details about the program. Feel free to contact your nearest Wells Fargo Financial store for more information.

Q. Which used vehicle models are included in this coverage?
A. Most vehicle models are included except for various European, Domestic and Asian luxury or high-performance vehicles.

Q If I purchase this service now, will my vehicle still be covered after my mileage exceeds 100,000?
A. Yes

Q. Is AutoXtra available in my state?
A. This program is currently available in AZ, CO, DE, GA, IN, KS, MN, NV, OH, OK, OR, PA, UT, TN and WI.

Q. How much is the deductible?
A. $100

Q. How do I purchase this service?
A. To purchase an AutoXtra service contract, please contact a Wells Fargo Financial representative at a store near you.