Safeguarding your Credit

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There is nothing more important to our customers than keeping their credit cards safe. There are simple steps that you can take to make sure your credit card is safe. We have also included some extra precautions to protect you from credit card fraud.

Keeping yourself safe from credit card fraud requires extra awareness and precautions. You can protect yourself from credit card fraud and/or identity theft by using the following precautions:

  • Make sure that your card is in a secure place at all times.
  • Never write your Personal Identification Number (PIN) on your card.
  • Make sure you properly dispose of your account statement by shredding any receipts that show your credit card number, and anything containing your personal credit information.
  • If your state allows you to use a number other than your Social Security Number, such as your driver's license number, request another number than your Social Security Number.

Liability

Now, the good news! As a credit card holder, you have rights and privileges.

The security of your credit card is important to you. Wells Fargo Financial Bank offers peace of mind in case there are unauthorized charges on your account. If you report the card stolen right away, you will not be liable for the unauthorized activity. Even if someone uses your credit card before you can report it, there is no liability.

If you lose your Wells Fargo Financial Bank credit card, the number to call immediately is 1-877-906-6055 Option #5 anytime, 24 hours a day. This number is also listed on your monthly statement.

Ensuring online security for your Wells Fargo Financial Bank credit card

Make certain any credit card activity you engage in over the Web is a secure transaction, meaning it has been encrypted to protect your account information. Always look for the "secure transaction" symbols at the bottom corner of your Web browser to indicate secure transactions.

  • Always be sure to log off completely from any site or online credit card transaction. If a "log off" feature is not provided, shut down your browser to prevent unauthorized access to your personal data.
  • Do not send credit card numbers through email. Emails are typically not secure.

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