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Alternative Repayment Options

"I would like to keep my home"


Repayment Plan

How it works:
This option is used when you have experienced a temporary reduction in income or if you have run into legitimate, unexpected expenses. A repayment plan is structured to cure the delinquency over a period of usually no more than 6 months by paying a full payment each month, plus a partial payment on the delinquent amount each month to bring your loan current at the end of the sixth month. These repayment plans must be made over the phone with a Wells Fargo Financial team member and Wells Fargo Financial MUST agree to terms of any repayment options. If you are unsure if this will be the best solution for you, please call 1-866-223-1851 to set up a free counseling session to discuss this with a Wells Fargo Financial team member. Other retention tools are available upon a personal financial review and customer qualifying merits. Retention tools that may be available after a financial review has been completed regarding your situation are Hardship, Workout Plans, Split Payments, Modifications, Forbearance, or Extensions.

Benefits:

  • This option brings your account up to date within a specified timeframe.
  • With a goal in sight, you can move forward knowing that your home is secured.

IMPORTANT: To help us accelerate your financial review process and identify your prepayment options, please print out and complete the PDF icon Home Preservation Packet and fax or mail back to Wells Fargo Financial Cards with the documents listed below (See Note 1). Please return as soon as possible to:

Wells Fargo Financial Cards
Attention: Home Preservation Department
3201 North 4th Avenue
Sioux Falls, SD 57104-0700
Fax: 1-800-851-7519

You can also submit our online payment help request form and we will contact you to set up an appointment to discuss your options.

To pursue this option, we must receive the following documents in order to review your account for a modification; including, but not limited to:


For each borrower or non-borrower who is a wage earner (salary or hourly):
  • Copy of the two most recent paystubs (within last 30 days); and
  • Copy of the prior year W-2
  • 4506T-EZ or 4506-T
  • Most Recent 1040 Federal Tax Return
  • Home Owners Insurance Declaration Page

For each borrower or non-borrower who is self employed:
  • Copy of previous two years tax returns with all schedules; and
  • Copy of year to date profit/loss statement
  • Copy of last 3 months business bank statements showing the deposit amount
  • 4506T-EZ or 4506-T
  • Most Recent 1040 Federal Tax Return
  • Home Owners Insurance Declaration Page

For each borrower who has income such as social security, disability or death benefits, pension, public assistance, or unemployment:
  • Copy of benefits statement or letter from the provider; and
  • Copy of last 3 months business bank statements showing the deposit amount
  • 4506T-EZ or 4506-T
  • Most Recent 1040 Federal Tax Return
  • Home Owners Insurance Declaration Page

For each borrower or non-borrower who is relying on alimony or child support as income:
  • Copy of divorce decree, court order or other written agreement that states the amount of child support or alimony including the period of time over which it will be received; and
  • Copy of last two months bank statements showing alimony or child support deposit amount
  • 4506T-EZ or 4506-T
  • Most Recent 1040 Federal Tax Return
  • Home Owners Insurance Declaration Page

For each borrower or non-borrower who has rental income:
  • Copy of current rental agreement; and
  • Copy of last 3 months business bank statements showing rental income deposit
  • 4506T-EZ or 4506-T
  • Most Recent 1040 Federal Tax Return
  • Home Owners Insurance Declaration Page

"I can no longer afford my home"

"I am looking to sell my home"


Home Sales Specialists Team

How it works:
If you have your home currently for sale or are thinking of listing your home with a Realtor, Wells Fargo Financial Cards has a team of Loan Adjustors that will work with you and your agent. This option allows you to sell your home and use the proceeds to release the collateral of the loan even if the proceeds are less than the amount owed. Wells Fargo Financial Cards MUST agree to the terms of any Short Sale options.

Benefits:

  • Avoids the lengthy legal process involved in foreclosure
  • Generally less damaging to your credit rating than foreclosure

To pursue this option, we must receive the following documents in order to review property for a short sale:

  • Pages 3-6 of the PDF icon Home Preservation Program Packet
  • Listing agreement with realtor
  • Comparable Market Analysis to include sales and listings
  • Written or verbal authorization form customer to release account information
  • Hardship Letter completed and signed by seller

Return all documents to Wells Fargo Financial Cards as soon as possible (See Note 1). Mail or fax your information to:

Wells Fargo Financial Cards
Attention: Home Preservation Department
3201 North 4th Avenue
Sioux Falls, SD 57104-0700
Fax: 1-800-851-7519

If you have any questions, please contact a Loan Adjustor at 1-800-732-7373.

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Note 1: Once received by Wells Fargo Financial Cards your information will be kept strictly confidential and secure.

Equal Housing Lender Member FDIC
Equal Housing Lender Member FDIC